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1,000,000+ completed support tickets, 1,000,000+ translated words from various languages, 1000+ freelance projects because: I like helping people: I have done in the official support service of the Telegram messenger, in Internet providers, in helplines, as a moderator in Yandex Districts (section on help), as a translator in courts and investigative committees, as well as in other projects. Experience with Angry space, maintaining 3 written appeals and chats in parallel on different topics. Voice line with the most inexperienced elderly Internet users. Answers in 4 languages (Russian, English, Uzbek, Kazakh), assistance in finding funds sent through various payment systems (MB Way, UPI, Revolut, Multibanco, BlackRabbit, Paycos, CJMM, Sebes, Travelpay, Piastix, RoyalPay, Gigadata, Quintum-Card, Payment Center, Cardpay, Pay4x, Spyz-PayTm, Payretailers, Monetix, Orangepay, Astropay, etc.). For communication within the team, Zoom, Slack, Telegram and Skype were mainly used. I also had to perform Custdev when introducing new directions in companies. The use of project management software (Jira, Slack, Notion, Trello) does not cause horror, various Planning Pokers too, on the contrary, I am happy to influence everything that happens within the company as much as possible :) I like working with websites: I have been doing this for over 7 years. Created websites, promoted them, optimized them, dealt with content, advertising, SEO optimization, audit (including manual) and copywriting (delegated some tasks). I worked as an assessor in many search engines and I know which pages are preferred in search results. Participated in the training of artificial intelligence (algorithms) for Microsoft and Google, through contract partner companies. I like learning: I have done it on online learning platforms, seminars, courses, universities, etc: I have 2 incomplete higher educations,), a quota for free study in Moscow, a grant from the Uzbek National Film Agency to pay for air tickets, a diploma from the Moscow government in the direction of "IT Project Manager", took online courses in project management from Atlasian and Google, I also have several certificates in contextual advertising and SMM. I like selling high-quality goods or services, including my own: I have done it in call centers of different companies, I sold my own services as a freelancer. I like creative work: I have been doing it for more than 14 years, I play the violin, piano, do sound engineering and harmonization of music, I also like to write articles on topics that interest me.
I did not indicate experience in high-risk, short-term, and also strong-NDA projects, but during the interview I can describe the skills that I have mastered
Mansur Sabitov
Tashkent
Uzbekistan
support@amigo.uz
Master in Sound engineering • 2021
Recording and working with sound, music arrangement
Master in Sound engineering • 2018
Recording and working with sound, music arrangement
WEB Master • 2014 - Present
Developed websites on various CMS platforms including Wordpress, Drupal, Instantcms, Opencart, Joomla, and Bitrix Resolved site errors, optimized site speed (up to 90% improvement by Pagespeed), and enhanced site compliance with w3c standards Conducted SEO audits, promoted websites, implemented advertising campaigns on search engines and social networks, and managed social media groups to attract clients Contributed to projects evaluating translations into Uzbek and Russian from languages like English, Kazakh, Turkish, and Korean. Handled tasks such as translation, subtitling, transcription, and site/application localization Outsourced non-interesting tasks to performers mainly from Uzbekistan, Russia, Kazakhstan, and Egypt
Independent worker • 2021 - Present
Below are my tasks in several companies with an NDA agreement, which allows me to disclose only completed tasks, without identifying the companies themselves: Assessing the relevance of search results to Google search user queries. Evaluation of various materials for local and linguistic affiliation.
Checking YouTube videos for rule violations Work with translations of materials (from English into Uzbek). Active participation in AI training in other company projects.
Working with various Microsoft products Determining the relevance of answers in Bing search Advertising evaluation based on user personal recommendations Work with other Microsoft products under an independent contract with a partner company
Assessing the relevance of sites using a relevance scale Assessing the relevance of geo queries Moderation of Yandex Districts Yandex Collections quality assessment Updating organization data Participation in other Yandex projects (voice assistant - Alice, Yandex talents, etc.)
Interaction with payment systems and other payment aggregator partners Analysis of "good" and "bad" payment providers Search for transactions.
Analysis of borrowers through various services, personal communications and third parties Assistance with paperwork for foreign citizens
Official support manager • 2021 - Present
Processing messages on behalf of the official support service of the Telegram messenger (telegram.org/support) in Russian, Uzbek and English. Participation in the life of the messenger, its bugs, shortcomings and new developments in Atlassian services
Court interpreter • 2021 - 2022
Interpretation during court proceedings and familiarization, full support of the defendant translation issues, translation of materials
Skills were assessed by customers after successful completion of projects. Some skills have not been assessed and are therefore not included in this list. However, you can clarify everything you need yourself when discussing the project
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Branding, IllustrationI have worked with clients from more than 3 continents